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The price we pay for civilization

James Carroll in the Globe: "We may dislike the tax bite, but we loathe the destruction of civic pillars and the deliberate unraveling of safety nets. Citizens long for leaders who will remind us that...

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Backstage drama at Wikipedia DE

This is a fascinating case study of an in depth online dispute involving a very tech savvy and high profile team.Mathieu von Rohr in Speigel Online: "It started one night when Sojka modified the first...

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Addicted to conflict

"There's plenty of evidence to support that we don't need to fight... it's almost like we're addicted to the fight... the media is very conflict driven... that's where the story is, that's where the...

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Face for Radio

Check out my latest eBay adventure... filling in for Griff as the host of eBay Radio:http://www.ebroadcaststudios.com/jun8,2010.htmlPretty rough, but it's my first time out of the box. Try two this...

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ODR and Consumers 2010

Sporadic updates on this blog as of late, but that's due to some exciting developments in other places...Check out the cooperative blog on the UNCITRAL ODR proposal that's kicked off at:...

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Dispute Resolution iPhone App

Mike Sherry in the Kansas City Business Journal, "In a marital spat? There’s an app for that...""In a knock-down-drag-out fight with your significant other, you might be inclined to hurl a smartphone...

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Abusive Customers

Jamie Smarr on the NYT City Room blog:"Let’s face it, folks. The customer is not always right. In fact, some are just plain old abusive, cheap and crass. I say this not as a salesman but as a...

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They've got to want it

Friedman in the NYT today: "Why do we have to recruit and train our allies, the Afghan Army, to fight? That is like someone coming to you with a plan to recruit and train Brazilian boys to play...

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cyberbullying

Jan Hoffman in the NYT today:"The seventh-grade guidance counselor says she can spend up to three-fourths of her time mediating conflicts that began online or through text messages.In April, the burden...

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Two Presentations

Video of two recent presentations of mine are now on the web, just in case you might not have been able to catch them in person.Here's a talk I did last week on New Media and Peacemaking at the United...

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A strange aversion to confrontational politics

John Judis in The New Republic: "Why has the White House failed to convince the public that it is fighting effectively on its behalf? The principal culprit is clearly Barack Obama. He has a strange...

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He still hasn't walked on water

Eugene Robinson's piece in the Washington Post today (plus Todd Purdum's recent VF piece) got me thinking. Is it impossible for any modern President to be seen as successful? Is the ire-generation...

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Obama on covert manipulation of public opinion

"They don't want you to know which interests are paying for the ads. The only people who don't want to disclose the truth are those with something to...

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A nation of know-nothings

Tim Egan on the NYT website: "It would be nice to dismiss the stupid things that Americans believe as harmless, the price of having such a large, messy democracy... At its worst extreme, a culture of...

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Not a mythological character

Tina Dupuy: "The fact is: Obama is a good president. He’s a centrist who is somewhere between what mouth-foamers on either extreme say about him. He does listen to all viewpoints, which makes people of...

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Building a Global ODR System for Consumer Disputes

The ODR and Consumers 2010 Forum was held in Vancouver on November 2 and 3, 2010. The Forum (ODRAC) was convened in response to recent proposals advanced by delegations to the United Nations (UNCITRAL)...

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The 2011 ODR Working Group Meeting - Chennai, India February 7-9

Chennai, India will serve as the host city for the 10th Annual International Forum on Online Dispute Resolution February 7-9, 2011.This conference will bring together the world's leading practitioners,...

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UNCITRAL ODR Working Group Meeting In Progress

The first meeting of the UNCITRAL ODR Working Group kicked off today at the UN Center in Vienna. The full agenda for the 5 day meeting is here, and the Secretariat Note is available here. From the...

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Technology and Divorce Mediation

I met with my good friend John Ford last week for lunch, and he introduced me to his business partner David Stein. The two of them have set up a new dispute resolution service provider focused on...

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Novojustice

Just a quick note to say I've started a new blog as preparation for a book I'm doing for the ABA in 2012 -- so most of my blogging energy has shifted over there. Please come by and check it...

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